Terms & Conditions

Welcome to Lionecs. By using our website and services, you agree to comply with and be bound by these Terms and Conditions. Please read them cautiously. If you do not agree with any part, we advise that you refrain from using the site.

Use of Website

Lionecs provides its website as a platform to explore and purchase decorative products for homes and offices. You may browse, place orders, and interact with content for personal or professional purposes. Users must provide accurate and complete information when registering accounts or placing orders. You agree not to misuse the website, interfere with its functionality, or attempt unauthorized access to other systems connected to Lionecs.

Product Information and Availability

We strive to present accurate descriptions and images of all products. However, product colors, dimensions, and other specifications may vary slightly due to display devices or production differences. Lionecs reserves the right to update, modify, or discontinue any product without prior notice. Availability may change based on stock levels, and we are not responsible for temporary shortages or delays in supply.

Orders and Payment

By placing an order, you confirm that all information provided is accurate and that you are authorized to use the selected payment method. Lionecs processes orders in the order received and reserves the right to cancel or refuse orders at our discretion. All prices and shipping charges are displayed clearly at checkout. Once an order is confirmed, you will receive a confirmation email detailing the purchase and estimated delivery.

Delivery and Risk

Lionecs arranges delivery through trusted partners. Risk in the products passes to the user upon receipt. Delivery times are estimated and may be affected by external factors such as weather, logistics constraints, or public holidays. We recommend inspecting products upon arrival and notifying us promptly of any issues at info@lionecs.com.

Returns and Refunds

Returns and refunds are handled in accordance with Lionecs’ separate Return and Refund Policy. Users should review this policy before making purchases to understand eligibility, process, and timelines for returns.

Intellectual Property

All content on the Lionecs website, including images, text, graphics, and product descriptions, is protected by intellectual property rights. Users may not reproduce, distribute, or use content for commercial purposes without explicit written permission from Lionecs. Personal use for reference or browsing is allowed.

Personal Data and PDPA

Lionecs collects personal data in accordance with Singapore’s Personal Data Protection Act (PDPA). Data collected is used to process orders, communicate updates, improve our services, and maintain user accounts. Users have rights under the PDPA to access, correct, or withdraw consent regarding their personal data. We do not sell personal information to third parties and ensure that trusted service providers adhere to strict data protection standards.

Limitation of Liability

Lionecs is not liable for indirect or incidental losses arising from use of the website, delays in delivery, or issues related to products. While we make every effort to provide reliable information and services, users accept the inherent risks of online transactions.

Governing Law

These Terms and Conditions are governed by the laws of Singapore. Any disputes arising from your use of the website or services will be subject to Singaporean courts.

Contact Us

For any questions or clarifications regarding these Terms and Conditions, please reach out to info@lionecs.com. We are available to help you understand your rights and responsibilities while using Lionecs.