Privacy Policy

At Lionecs, your trust is important to us. This Privacy Policy explains how we collect, use, share, and safeguard personal data when you use our website or interact with our services. We have written this in clear, human-friendly language to make it easy to understand. Our practices comply with Singapore’s Personal Data Protection Act (PDPA).

Information We Collect

When you interact with Lionecs, we may collect information such as your name, email address, phone number, delivery address, and order details. We also gather details about your website activity, including pages viewed, items selected, and searches performed. This data helps us provide a smooth and personalized experience. You have control over what you share, although limiting some information may affect your ability to use certain features.

How We Use Your Data

We use your personal information to:

  • Process and manage your orders efficiently.
  • Respond to inquiries sent via our contact forms or emails.
  • Share updates related to your orders and services.
  • Personalize website content to make browsing easier and more relevant.
  • Analyze usage patterns to improve our website and services over time.

Sharing and Disclosure

Lionecs does not sell your personal data. We may share information with trusted service providers who help us run the website, manage orders, or send communications. These providers are contractually bound to protect your information and use it only for the tasks assigned. Data may also be disclosed if required by law or to protect Lionecs’ legal rights.

Data Protection

We implement technical and organizational measures to protect personal data from unauthorized access, modification, or loss. While no system is completely secure, we continually review and enhance our security practices. Your information is maintained with the highest level of responsibility to maintain your trust.

Your Rights

Under the PDPA, you have rights to access, correct, or withdraw consent for your personal data. You can exercise these rights or ask questions by contacting us at info@lionecs.com. We will respond within a reasonable timeframe and work with you to address any concerns.

Policy Updates

Using the Lionecs website indicates your agreement with this Privacy Policy. If we update the policy, changes will be posted on our website so you can stay informed about how your personal data is collected, used, and protected.